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Monthly Archives: August 2015

Do you protect staff from robbery or violence?

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Starbox Audio

Do you protect staff from robbery or violence?

At Veriserv we install a product designed to protect the safety of your staff and lone workers.

What support do you offer your workers in the event of them being faced with unwanted confrontation?

Do you offer protection for your workers? What would happen in the event of a robbery or medical emergency?

Veriserv are qualified and experienced installers of a unique product known as Starbox. This unique product will do all of the above and more!

At the push of a remote panic button a support team will assess the situation, distract the offender helping disrupt the focus of their intention and contact the Police or Paramedics before situations get out of hand.

Its works particularly well at public premises that deal with cash or drugs, such as pubs, betting shops and pharmacies.

Your current Health and Safety at work obligations place responsibility on companies to protect and support your staff where situations can arise which place them in danger or expose them to violence and intimidation.

Veriserv have found fitting Starbox’s have helped to reduce crime by up 30% in most cases. Also we can usually reduce the cost of your current monitoring services.

Please contact Veriserv, we will be pleased to offer you a free no obligation survey and a security consultation.

 

Intermittent fault on a CCTV camera due to Rodent Rage

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As a service company sometimes you can fall foul of similar problems faced by clients. Such as a little rodent rage, that may have cause an intermittent fault on a CCTV camera.

This intermittent fault on a CCTV camera was one that we (Veriserv) experienced in our own building. We had been struggling with an intermittent fault on the CCTV system fitted at the main office, until very recently when the camera concerned failed completely. An inspection quickly identified that the unit had lost power and that the camera was actually okay.

Entering into the roof void we found a power supply that had suffered significant damage, from being gnawed by a rodent. In this case most likely a mouse. All rodents need to chew on harder items to control the length of their teeth. This is usually fine until they choose to gnaw on something in your property!


Ensuring a functioning CCTV system for some businesses is crucial to monitoring processes or shop floor activity. In the case of Pubs & Clubs it is often a requirement of their licensing condition that a fully functioning CCTV system is maintained at all times.

During a routine service, Veriserv engineers will inspect the various parts of the security system and advise the client where possible future failure may occur, or if any little guests have been visiting you. Any recommended remedial action will also be advised and we will identify the most economical route to repair incorporating the latest technologies, all installed by a fully certified engineer.

Our mission is to provide every single customer with an outstanding service that is fit for purpose and delivered by experts to reduce risk. As you can see from our other faults of the week, regular visits from a professional can cut down the risk of electrical faults, fire and disrupted security, to you and your workplace.

So if you know you are due a service, or have some concerns about your premises, please call 01543 225306, or fill out one of our contact forms to arrange a free assessment of your premises, with one of our fully trained engineers.

GEM Awards – Staff going the extra mile

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Its that time of the year again, we are in our second quarter which means its time to announce our GEM Award winners of our staff that have been going the extra mile.

This quarter we are happy to reveal that Simon Roberts, one of Veriserv’s newest office staff  members, has been awarded the GEM ‘Going the Extra Mile’ Award.

Although Simon is new to the office, he has in fact been working for Veriserv for the past 9 years, having joined in 2006 as a Portable appliance tester, and after 6 years was given the opportunity to move to the Fire and Security division as a Fire and Security Engineer. Simon spent 3 years as an F&S Engineer until he was offered a promotion to work in the office as  Fire & Security Engineers Support. This role involves ordering  stock and equipment, speaking with the engineers making sure all jobs are running smoothly and on time. Simon uses his technical expertise to help with any on site issues that engineers or clients may be faced with. It has been a big leap for Simon coming off the road and into the office, however all Veriserv staff believe he has ‘Gone the Extra Mile’ and adapted to his new job role with passion and focus, bringing new ideas into the business.

 

Simon Roberts - GEM going the extra mile

Veriserv’s Portable Appliance Tester, Darren Hunt was awarded this quarters Engineers GEM Award. The engineers award is drawn out of a hat, which includes all positive customer feedback that has been received in the three month period.  We have received great response and feedback on Darren’s hard work and customer service skills from clients and customers.

Here are a few examples of what was said about Darren, and a few of our other Veriserv engineers.

‘Just to say that the 2 guys are really hard workers  and a credit to your company – Thanks!’

‘can you pop Darren into the GEM Pot please. He has been running around all day, its paid off though x’

‘Can you put the engineer(s) names, who worked on Wolverhampton Civic Centre, in to the next GEM draw, the client was mightily impressed with their communication and reporting ability, along with the stealth mode in which they operated!’

 

Darren Hunt - GEM going the extra mile

You can check out our previous winner in our blog. We’ll be back next quarter with some more staff who have gone the extra mile.

 

 

Loose cable connections can be more dangerous than you think

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How safe is your property? Are you sure work has been done correctly, and do you have your electrics tested regularly? Just a few loose cable connections could of meant serious danger for this person.

The attached photo shows burning and heat damage forming within a consumer unit. This fault was caused by a loose or poor cable connection and luckily was spotted by a Veriserv engineer, and was able to be repaired.

The power from the consumer unit was still live and working, so may not have seemed a problem for the customer, but you can clearly see the potential fire risk that can increase within a property without inspections. This is a problem that could have escalated extremely quickly, and would have been more than just an inconvenience, it could have been life threatening.

During periodic inspections, Veriserv engineers test and physically check for loose cable connections, as well as any other technical faults, which as you can see is a valuable service.

Our mission is to provide every single customer with an outstanding service that is fit for purpose and delivered by experts to reduce risk. As you can see from our other faults of the week, regular visits from a professional can cut down the risk of electrical faults, fire and disrupted security, to you and your workplace.

So if you know you are due a service, or have some concerns about your premises, please call 01543 225306, or fill out one of our contact forms to arrange a free assessment of your premises, with one of our fully trained engineers.