Four times per year, Veriserv present an engineer and staff member with the quarterly GEM ‘Going the Extra Mile’ Award. This is in recognition of employees who have done something extra in their job role to help our clients or the company. Each winner receives £200 and has a framed certificate on our reception wall.
The staff award is based upon nominations by other staff members and the engineer award is drawn out of a hat, which includes all positive customer feedback that has been received in the three month period.
For the past few weeks Veriserv staff have been voting and giving their reasons why they think a certain member of staff should be presented with the GEM award, and this week was the big reveal.
Veriserv’s Contracts Manager, Phil Minshall MIET received the GEM Award for the 1st quarter of 2015. Phil has gone above and beyond his job role as a Contacts Manager, he has been working closely with the Fire & Security Contracts Manager by supporting and successfully project managing a large multi disciplined Authority contact.
Veriserv believe Phil deserves the GEM Award as he has ‘Gone the Extra Mile’
Veriserv’s Qualifying Supervisor, Michael Briggs was presented with the engineer GEM Award. Kings College London have expressed their appreciation of Micheal’s hard work and competence throughout the contact. The Compliance and contracts Manager from KCL stated;
“All in all no probs this end and the guys have been a credit to your company, if only all company’s I deal with were half as good as you lot things would be a lot better this end”
Michael was the one who supervises this particular job and his name was drawn out of the hat to win the GEM. So credit also goes to all our engineers who worked on this job.
This positive feedback from KCL is another boost to Veriserv and our engineers, reinforcing the great work that our Contract supervisor Justin Livermore has done to make the contract such a success.
All engineers do a brilliant job and Veriserv receive numerous emails from clients communicating their gratitude towards Engineers and their hard work. Here are a few examples
“everything went well with the people who tested the equipment being very pleasant and supportive”
“What a fantastic job Leighton Sims did and a credit to the company”
“spoke to Miles Jenner for a rebook and he said that it would be a pleasure to have Tony O’Sullivan back he was the best engineer they had ever seen “a very professional gentleman” ”
“we were very happy with the work undertaken and the engineer was very accommodating of our needs around when we required power”
“just to say a big thank you for a great development and for your efforts in giving us a clean handover. It is appreciated”
Veriserv are extremely proud of all their Staff and Engineers. They work extremely hard and always express enthusiasm and show industrious workmanship throughout all tasks and works. This follows through to providing an excellent service to all our clients.